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Common Hotel Etiquette and Courtesy Guidelines
- Restaurant etiquette: The use of full length trousers is compulsory for gentlemen for evening meals.
- Restaurants: For hygiene-health reasons, taking food or drink out of the bars or restaurants is not permitted.
- Restaurants: We ask that children under the age of 8 are accompanied by an adult in the buffet.
- Swimming pools: The use of objects or inflatable toys is not permitted in the adult pools.
- Swimming pools: Children must be accompanied by an adult at all times.
- Swimming pools: Hammocks cannot be reserved.
- Spa: Access to the Spa is permitted from the age of 16.
- Spa: Please follow the Spa’s rules of etiquette.
- Check-in: 14:00 - Check-out: 12:00
Hotel facilities
24h Business Centre
Concierge Service and Public Relations
Golf: Putting Green with bunker and driving range
2 tennis courts
Pool and Table tennis
Reading room
Outdoor parking with electric car charging.
Minibus - Free shuttle to the centre of Puerto de la Cruz
Transfer - Upon request, with a minimum of 48 hours' notice.
High-speed Wi-Fi
24 hour Room Service
Laundry and dry cleaning service. Charge applies.
Medical Service. Upon request .
24h Security and video surveillance
Babysitter. On request .
